FREQUENTLY ASKED QUESTIONS
What is Alarm Monitoring?
Alarm monitoring is a service provided by security companies, aka central monitoring stations, whereby homes are monitored via a hard-wired, wireless or hybrid security system that communicates alarm events to the central station who receives the signals and dispatches emergency response.
> Can I Pay my Monthly Monitoring Bill Online?
YES! You can submit a payment through our secure online payment portal by clicking the Make a Payment link on our homepage, or by navigating to the
Make a Payment page of our site.
Make a Payment page of our site.
What are Glass-Break Sensors?
Glass-break sensors come in two types: the first, known as "audio discriminators" detect sounds, like breaking glass or splintering wood; the second detects shock waves (or the frequency) of those sounds. One sensor can typically protect an area up to 35 ft, but they cannot "hear" around corners.
What is a Heat Detector?
Heat detectors respond to changes in ambient temperature using a "rate of rise" system. They are distinct from smoke detectors and usually are placed where smoke detectors aren't suitable, like garages and laundry rooms. Automated and/or web-based security systems allow owners to check and even control heat levels remotely using their Smart phone or PC, which can save money on utility bills.
What is a Lamp Module?
Leaving your lights on at home when you're away is no longer enough to repel would-be intruders, as it has in most cases become a clear indicator that your house is empty. Add to this the often expensive waste of energy created by bulbs that have been left on, and you've got a system that is doubly working against you.
If you're seeking to conserve money and energy without having to come home to a dark and scary house after a long day of work, then Honeywell's 5875 RF Lamp Module is your best bet.
If you're seeking to conserve money and energy without having to come home to a dark and scary house after a long day of work, then Honeywell's 5875 RF Lamp Module is your best bet.
What is a Motion Detector?
Motion detectors employ a variety of technologies from microwaves to passive infrared radiation (PIR) to sense movement in a given environment. When used in conjuction with access control to protect your home's property, they can also activate lights that signal passer-by.
What is a Smoke Detector?
Smoke detectors provide early detection of potential fires. United States law requires a smoke detector to be placed on each level of a home and within the vicinity of all bedrooms. With newer home developments, law requires that each smoke detector be hard-wired with a battery back up.
What is a Temperature Sensor?
Temperature sensors can be programmed to measure changes in temperature and signal an alarm when the specified change is breached. In conjunction with smoke detectors, they act as a preventative to fires. If integrated into a web-based security system, they can be controlled remotely using software and a PC, which can reduce utility waste and save money.
What is a Window Contact?
Window contacts are magnetic sensors. They're also referred to as "switches." They consist of two pieces that share a contact point; when separated they signal to the control panel that an alarm event has occurred. They are usually placed in discrete locations, like in the recesses of windows and doors.